Golden Horse Golf Village and Pro Shop

Privacy Policy

Privacy Policy

Golden Horse Golf Village and Pro Shop

Last updated: January 2026

Golden Horse Golf Village and Pro Shop (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase online or in-store, or interact with us in any way.

1. Who We Are

Golden Horse Golf Village and Pro Shop
45 New England Rd
Scottsville, Pietermaritzburg, 3201
South Africa

Email: info@ghgolfvillage.co.za
Phone: 074 102 2431

2. Personal Information We Collect

We may collect and process the following personal information:

  • Full name and surname
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely via third-party gateways, not stored by us)
  • Order history and product preferences
  • Account login details (if you create an account)
  • IP address, browser type, and device information
  • Any information you voluntarily provide via contact forms, email, or in-store forms

3. How We Collect Information

We collect personal information when you:

  • Place an order on our website
  • Make a purchase in-store
  • Create an online account
  • Contact us via email, phone, or website forms
  • Subscribe to newsletters or promotions
  • Browse our website (via cookies and analytics tools)

4. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Deliver products and services
  • Communicate with you about your orders
  • Respond to enquiries or customer support requests
  • Improve our website, products, and services
  • Send marketing communications (only if you opt in)
  • Comply with legal and regulatory requirements
  • Prevent fraud and ensure site security

5. Sharing of Personal Information

We may share your information with trusted third parties who help us operate our business, such as:

  • Payment processors
  • Courier and delivery partners
  • Website hosting and IT service providers
  • Accounting, legal, and compliance service providers
  • Marketing platforms (only with consent)

We do not sell your personal information to third parties.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve site functionality
  • Remember your preferences
  • Analyse website traffic and performance
  • Improve user experience


You can choose to disable cookies in your browser settings, but some site features may not function properly.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against:

  • Loss
  • Misuse
  • Unauthorised access
  • Disclosure or alteration


All online payments are processed via secure, PCI-compliant payment gateways.

8. Retention of Information

We only retain your personal information for as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Comply with legal, tax, or regulatory obligations
  • Resolve disputes and enforce agreements

9. Your Rights

Under the Protection of Personal Information Act (POPIA), you have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your information
  • Object to the processing of your personal information
  • Withdraw consent for marketing communications
  • Lodge a complaint with the Information Regulator of South Africa

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: info@ghgolfvillage.co.za
Phone: 074 102 2431
Address: 45 New England Rd, Scottsville, Pietermaritzburg, 3201

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