Golden Horse Golf Village and Pro Shop
- Hello! Welcome to Golden Horse Golf Village and Pro Shop
- 074 102 2431
Privacy Policy
Privacy Policy
Golden Horse Golf Village and Pro Shop
Last updated: January 2026
Golden Horse Golf Village and Pro Shop (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase online or in-store, or interact with us in any way.
1. Who We Are
Golden Horse Golf Village and Pro Shop
45 New England Rd
Scottsville, Pietermaritzburg, 3201
South Africa
Email: info@ghgolfvillage.co.za
Phone: 074 102 2431
2. Personal Information We Collect
We may collect and process the following personal information:
- Full name and surname
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely via third-party gateways, not stored by us)
- Order history and product preferences
- Account login details (if you create an account)
- IP address, browser type, and device information
- Any information you voluntarily provide via contact forms, email, or in-store forms
3. How We Collect Information
We collect personal information when you:
- Place an order on our website
- Make a purchase in-store
- Create an online account
- Contact us via email, phone, or website forms
- Subscribe to newsletters or promotions
- Browse our website (via cookies and analytics tools)
4. How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Deliver products and services
- Communicate with you about your orders
- Respond to enquiries or customer support requests
- Improve our website, products, and services
- Send marketing communications (only if you opt in)
- Comply with legal and regulatory requirements
- Prevent fraud and ensure site security
5. Sharing of Personal Information
We may share your information with trusted third parties who help us operate our business, such as:
- Payment processors
- Courier and delivery partners
- Website hosting and IT service providers
- Accounting, legal, and compliance service providers
- Marketing platforms (only with consent)
We do not sell your personal information to third parties.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve site functionality
- Remember your preferences
- Analyse website traffic and performance
- Improve user experience
You can choose to disable cookies in your browser settings, but some site features may not function properly.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information against:
- Loss
- Misuse
- Unauthorised access
- Disclosure or alteration
All online payments are processed via secure, PCI-compliant payment gateways.
8. Retention of Information
We only retain your personal information for as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal, tax, or regulatory obligations
- Resolve disputes and enforce agreements
9. Your Rights
Under the Protection of Personal Information Act (POPIA), you have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Object to the processing of your personal information
- Withdraw consent for marketing communications
- Lodge a complaint with the Information Regulator of South Africa
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Email: info@ghgolfvillage.co.za
Phone: 074 102 2431
Address: 45 New England Rd, Scottsville, Pietermaritzburg, 3201